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I'll tell you one thing. They will not honor your warranty unless it's a common issue.
Power button on my PB360 got stuck and PB asked me to send it in. Then they told me it's not covered by the warranty b/c it only happened to me and one other guy. I only tried to turn the device on when it broke. I did not abuse it.
I'm out of $130 and I only got my PB last December.
Customer service is not that good.
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