Hi all,
Just had my kindle replaced for this very same crack. I was on here looking for a good pdf-to-mobi conversion tool when I noticed this thread.
Amazon was wonderful--they said, "Well, we'll ship you a replacement, and it'll arrive tomorrow w/ packaging and postage to ship the old one back." I imagine they make bank off of the e-book sales, so they can afford to be generous w/ their warranty. Either way, I'm thrilled w/ their response.
-djulian
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