Quote:
Originally Posted by cici
New here...so I hope I'm doing this right... My Kindle is about 5 - 6 weekd old. HAs worked great until last week when it turned off for no reason. I thought the battery was dead so I charged it but it was almost fully charged. After a minute or so, it came back on. Last evening, it wouldn't turn on at all. I plugged it in to my laptop to charge but there is nothing happening....just the screen photo is there. No green light, nothing happens when I try to turn it on, in fact my laptop isn't even recognizing that it's plugged in. Help!
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welcome to the forums!
first of all please be aware that this is a two year old thread concerning a device that is 2 releases prior to what you probably have.
if you don't have any luck with charging it on the wall charger, you need to contact Kindle customer service