MobileRead Forums - View Single Post - PRS-505 Problem

cburns · 01-27-2008, 11:30 PM

Hi,

I recently bought a new Reader via eBay and shipped it to Canada - where Sony does not sell them.

I've been using it for a few weeks and recently I'm getting a stubborn freeze and lock up problem. It essentially freezes at the startup window with the rolling arrows and the "loading" page. Occasionally it's possible to restart the Reader and it loads up only to get stuck at the start page again. I've tried allowing it a few hours to recharge from the USB and this also fails to change the situation once it's unplugged. Also of note if you look past the rolling arrow it indicate no books or media present in spite of there being some loaded.

Essentially I'm wondering if anyone has any suggestions for fixing the problem myself. And if not, whether Sony will help me at all in regards to replacement or repair.

My attempt to charge the reader took only several minutes. Once it's disconnected from power it "appears" to start up only to lag at the main screen again. With 4 bars of power.

Thanks,

Chris Burns

01-27-2008, 11:30 PM	#1
cburns Junior Member Posts: 4 Karma: 10 Join Date: Jan 2008 Device: Sony Reader PRS-505	PRS-505 Problem Hi, I recently bought a new Reader via eBay and shipped it to Canada - where Sony does not sell them. I've been using it for a few weeks and recently I'm getting a stubborn freeze and lock up problem. It essentially freezes at the startup window with the rolling arrows and the "loading" page. Occasionally it's possible to restart the Reader and it loads up only to get stuck at the start page again. I've tried allowing it a few hours to recharge from the USB and this also fails to change the situation once it's unplugged. Also of note if you look past the rolling arrow it indicate no books or media present in spite of there being some loaded. Essentially I'm wondering if anyone has any suggestions for fixing the problem myself. And if not, whether Sony will help me at all in regards to replacement or repair. My attempt to charge the reader took only several minutes. Once it's disconnected from power it "appears" to start up only to lag at the main screen again. With 4 bars of power. Thanks, Chris Burns Last edited by cburns; 01-27-2008 at 11:45 PM.