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Furious with Sony Service - UPDATE
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03-10-2011, 01:56 PM
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JSWolf
Resident Curmudgeon
Posts: 80,009
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
I've had to deal with Sony support and it was just fine. No issues at all.
My mother's reader had a screen that faded in the sunlight and they sorted it out. My 505's screen controller broke and they sorted it out as well. Both to my satisfaction.
JSWolf
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