MobileRead Forums - View Single Post - Furious with Sony Service

carpetmojo · 03-09-2011, 02:16 PM

The UK Sony Forum is full of tales of woe concerning Sony Reader Support/ Service/ Aftersales - doesn't matter what you call it, it doesn't seem to exist !
Apart from charging £28 to look at a device and say it isn't anything to do with them, and then charging to return the thing !

And as for stylus problems ? If it wasn't so sad, it would be laughable.

So many people vow never to buy Sony again and junk it/sellit etc.. and get a Kindle.
And most like the Sony, that's the shortsighted thing about it..........

03-09-2011, 02:16 PM	#17
carpetmojo Wizard Posts: 3,117 Karma: 9269999 Join Date: Feb 2011 Location: UK Device: Sony- T3, PRS650, 350, T1/2/3, Paperwhite, Fire 8.9,Samsung Tab S 10.5	UK Sony.............. The UK Sony Forum is full of tales of woe concerning Sony Reader Support/ Service/ Aftersales - doesn't matter what you call it, it doesn't seem to exist ! Apart from charging £28 to look at a device and say it isn't anything to do with them, and then charging to return the thing ! And as for stylus problems ? If it wasn't so sad, it would be laughable. So many people vow never to buy Sony again and junk it/sellit etc.. and get a Kindle. And most like the Sony, that's the shortsighted thing about it..........