Thread: Furious with Sony Service - UPDATE
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Old 03-08-2011, 06:34 PM   #15
Shopaholic
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Quote:
Originally Posted by bookgirl1190 View Post
I'm having bad screen issues right now. Admittedly, the book was dropped about 8 months ago, but there were no immediate problems. The book is 15 months old and so out of warranty. It is always in it's case and in a zippered pocket in my purse, nothing comes into contact with it. I opened it yesterday and my screen is covered in lines with about 1/2 of the text being visible.
I've set up a repair on the Sony Canada website and they had me pay 100.00 up front with no mention of a replacement.
I'm absolutely lost without my reader. Does anyone have any comments about Sony Canada and their repair and replacement policies?

You should start your own thread rather than bumping one from 2008.

You dropped the reader and it broke so.....

It's out of warranty and yet you want them to cover it. Why?

Rather than pay $100 for a repair why not buy a new reader?
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