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warakawa,
Neither will mine, but I'm certain it never did.
Sony doesn't have native support for .doc or .docx -- they have conversion support. The reader library app will automatically convert a .doc to .rtf, which the Sony readers will support natively.
I haven't had any trouble with .rtf files, before or after the reflash. Boroda does have an FAQ about .rtf problems if there was a picture on the first page, but the symptom was a perpetual reboot.
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