Reader Library is not great. But it works fine. I am able to use it with no issues. Sony's eBookstore is not slow and there selection is fine. So I do not see a problem.
Also, Sony has way more then 4% of the eBook Reader market. Remember, Sony sells world wide. And they've had a Reader available since the Libre was in Japan. So really, how the author of that article can say Sony is only 4%, I have no idea.
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