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Here's Xcite's response:
Dear Susan,
I do apologise for the problem which was our fault. There was a brief interval in which the website was incorrectly charging for the free titles but it was corrected very quickly and the one customer charged was refunded.
I have attached a copy of Aztec Gold for you to save you ordering again. I do hope you’ll enjoy this as part of Read an eBook Week.
With best wishes,
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