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Old 01-25-2008, 08:23 PM   #26
mcdaniel
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mcdaniel began at the beginning.
 
Posts: 24
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Join Date: Jan 2007
Device: Cybook Gen3
PayPal - slow to issue electronic refunds

Quote:
Originally Posted by rlauzon View Post
OK. So PayPal just gave me my money back.

What's the next step for someone who paid via PayPal?

Do I head over to the store and create a new order?
I don't see a way to modify my order to specify a different payment type.
I am also one of the early group who used a MasterCard that was processed by PayPal. I also have received an email from PayPal (key info quoted below), but notice that my bank has not yet processed a refund to my credit card account. As we all know, such electronic debits or credits to our credit card accounts usually are posted almost immediately. I will be rechecking over the weekend to see if PayPal has actually issued the electronic refund.

Robert
Not Another E-Book, LTD (dbenner@naebllc.com) has issued you a full or partial refund for your payment.

Please do not reply to this email. Email sent to this address cannot be answered.

Message From Seller:
Paypal is refusing to honor it's responsibilities. Please wait until Monday and re-place the order either with a credit card or by check. But don't select the Paypal option on our store if it still shows up.

Thank you for your patience.

Derek

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