Quote:
Originally Posted by fuguru
Is there anyone we can contact on the credit card side? I'd be willing to tell them that I still want to pay, considering they already took my money (even if they will refund me after a fee...).
It seems strange that they are trying to 'save' me from a 'malicious' dealer that at no one said was malicious. Shouldn't they wait until they get emails from ripped off customers before they assume the customer is ripped off? That whole innocent/guilty thing we claim to like so much in America?
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Waitaminit! If it's *our* CC processor, shouldn't it be *NAEB* that's paying the refund fee??? After all, they're sucking down a 2% processing fee if they accept the order. You shouldn't be getting charged a fee for a refund if you're only asking for the refund because the CC processor won't release the funds to us! Now there's *another* question to ask them - are they going to hit our customers with a 'refund fee' when only their refusal to deal with us is the cause of the refund! That would be totally unfair to our customers!
Do *NOT* ask for a refund until I can confirm you won't be hit with a fee!
Derek