MobileRead Forums - View Single Post - Kobo problems after 1.8.3 firmware upgrade

balbados · 03-03-2011, 10:33 PM

Help please! I purchased my Kobo in October 2010 with the 1.4.? firmware and used Calibre to manage my library and to transfer ePub books to a 4 gig SDHC card in the Kobo. I was a very happy Kobo user and experienced no problems. Since upgrading the firmware to 1.8.3 there have been a series of issues which the Kobo help desk seem unable to acknowledge as problems, let alone suggest solutions for. The problems are:

1. The Kobo will not recognise the SDHC card and will not boot up when the card is present. When booted up with the card present it freezes with the indicator light eventually flashing blue.
2. With 1.8.3 firmware the Kobo will not recognise ePub books transferred with Calibre (or Adobe Digital Editions, or using drag and drop from Windows XP file explorer for that matter). Calibre initially "sees" the books on the Kobo when they are first transferred, then When the Kobo is ejected and reconnected to Calibre, the books no longer show in the Kobo library. Regardless of which software or transfer method is used, the ePub books never show in the Kobo library. Using Windows file explorer I can see the ePub books on the Kobo - they show as a sub-directory (by author name) of the Kobo root directory, with the ePub files in each sub-directory.

There are no problems reading books purchased from Borders, nor are there any issues with the free 100 preloaded books.

I have tried rebooting the Kobo, doing a factory reset, and re-downloading and reinstalling the 1.8.3 firmware - four times - with no resolution of any of these problems.

Kobo state that it is not possible to reinstall the 1.4.? firmware, although everything worked OK under this version. Is this correct, and if not, where can I get the necessary instructions and files from?

Can anyone tell me if it is possible to restore the Kobo to a pristine state with the 1.8.3 firmware, and again where do I get the directions and files from, and what directories and files should I delete from the Kobo before copying the new files?

I am looking forward to resolving these issues so that I can get back reading my ePub books.

03-03-2011, 10:33 PM	#1
balbados Junior Member Posts: 9 Karma: 10 Join Date: Mar 2011 Location: Melbourne, Australia Device: Kobo	Kobo problems after 1.8.3 firmware upgrade Help please! I purchased my Kobo in October 2010 with the 1.4.? firmware and used Calibre to manage my library and to transfer ePub books to a 4 gig SDHC card in the Kobo. I was a very happy Kobo user and experienced no problems. Since upgrading the firmware to 1.8.3 there have been a series of issues which the Kobo help desk seem unable to acknowledge as problems, let alone suggest solutions for. The problems are: 1. The Kobo will not recognise the SDHC card and will not boot up when the card is present. When booted up with the card present it freezes with the indicator light eventually flashing blue. 2. With 1.8.3 firmware the Kobo will not recognise ePub books transferred with Calibre (or Adobe Digital Editions, or using drag and drop from Windows XP file explorer for that matter). Calibre initially "sees" the books on the Kobo when they are first transferred, then When the Kobo is ejected and reconnected to Calibre, the books no longer show in the Kobo library. Regardless of which software or transfer method is used, the ePub books never show in the Kobo library. Using Windows file explorer I can see the ePub books on the Kobo - they show as a sub-directory (by author name) of the Kobo root directory, with the ePub files in each sub-directory. There are no problems reading books purchased from Borders, nor are there any issues with the free 100 preloaded books. I have tried rebooting the Kobo, doing a factory reset, and re-downloading and reinstalling the 1.8.3 firmware - four times - with no resolution of any of these problems. Kobo state that it is not possible to reinstall the 1.4.? firmware, although everything worked OK under this version. Is this correct, and if not, where can I get the necessary instructions and files from? Can anyone tell me if it is possible to restore the Kobo to a pristine state with the 1.8.3 firmware, and again where do I get the directions and files from, and what directories and files should I delete from the Kobo before copying the new files? I am looking forward to resolving these issues so that I can get back reading my ePub books.