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Originally Posted by stonetools
have to actually debunk his arguments step by step
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You are extremely unabashed. We do not have to do anything. We are the customers. Apple is the one who should do something for the customers and who should handle its matters ethically and fairly. Apple epicly failed about it as well as you failed as an Apple rep.
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to convince the objective bystander.
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You are becoming more and more ridiculous and pathetic. The objective bystander (pretty much everyone else but you) is already convinced that Apple's claim is unethical and baseless.