Thread: I think this is rude?
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Old 03-01-2011, 01:02 AM   #8
CazMar
Book Geek
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Join Date: Aug 2010
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Quote:
Originally Posted by pietrocrazy View Post
It's certainly a gamble on their part. Borders risks alienating their best customers, since I imagine that people with gift certificates are more likely to be those who shop there often. And of course now more than ever they need customers to stay in business.

If I had a gift card to Borders when they pulled this, you can bet that I would use my card and never set foot in there again.
Yes and yes!
If I hadn't had the warning from this site about Borders US I would probably still be hanging on to all my Christmas gift cert. which I was going to use for Uni textbooks. Luckily I spent a big portion of it just before the crash.
Borders has now lost me as a customer unless they honour the remainder of my gift card. Forever.
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