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My office does that on ocasion bgalbrech each time I get the office that issues the berries to configure the berry on the server they do something different sometimes the lock it down but most of the times they don't do that. If you can get them to reconfigure your berry you might be able to get the software download to the berry. Although if you have an iphone and/or an andriod smart phone this may be a tad redundant and there fore not necessary.
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