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One critical thing to remember, which some of the company partisans here are forgetting:
Apple does not do what is best for the customer; Apple does what is best for Apple.
There are times when what is best for them is to look like what they're doing is best for us. There are times when their interests and ours actually do coincide. But they do what is best for us only, only, when it also happens to be best for them; if impaling their customers on poles in front of their headquarters happened to be best for them ("best" of course including it being legal) then the poles would go up tomorrow.
And you can fill in the name of any other public corporation in place of "Apple".
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