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navels · 02-26-2011, 07:18 PM

So I'm sitting there reading the new Tom Clancy book. I leave the room for a few minutes, come back, and . . . well, you can see the picture for yourself. The screen has a damaged look to it, although there is no visible physical damage to the screen. The unit is totally unresponsive, have tried using the reset button, plugging into the PC, disconnecting the battery, nada.

You're probably looking at the picture and thinking, this guy twisted or otherwise put too much stress on the device. But I have taken VERY GOOD care of this thing, it's my little baby. Has this happened to anyone else?

I purchased this just under a year ago from 17th Street Photo. Do I go through them for a warranty claim or should I deal directly with PB? Not sure I'll get anywhere as it looks like I stepped on the darn thing. It's actually getting worse as I'm typing this...

navels

02-26-2011, 07:18 PM	#1
navels Member Posts: 16 Karma: 10 Join Date: Apr 2010 Device: Sony PRS-350	Oh, no!!! My PB 360 is dead!!! So I'm sitting there reading the new Tom Clancy book. I leave the room for a few minutes, come back, and . . . well, you can see the picture for yourself. The screen has a damaged look to it, although there is no visible physical damage to the screen. The unit is totally unresponsive, have tried using the reset button, plugging into the PC, disconnecting the battery, nada. You're probably looking at the picture and thinking, this guy twisted or otherwise put too much stress on the device. But I have taken VERY GOOD care of this thing, it's my little baby. Has this happened to anyone else? I purchased this just under a year ago from 17th Street Photo. Do I go through them for a warranty claim or should I deal directly with PB? Not sure I'll get anywhere as it looks like I stepped on the darn thing. It's actually getting worse as I'm typing this... navels Attached Thumbnails