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I sent Amazon an email regards updates for the DX and got this reply.
Hello,
I'm sorry for any misunderstanding in this regard. We support our Kindle DX but currently there are no software update.
However, I will take this as a feedback and will be sure to forward your comments to the Kindle team regarding the ‘Software update for Kindle DX’ for consideration.
Thank you for your understanding and making Kindle a success by owning and using it. We'll honor your commitment by continuing to provide the quality product availability and support you expect for your Kindle.
Customer feedback like yours helps us continue to improve the service we provide, and we're glad you took time to write to us.
One of our aims at Amazon.com is to provide a convenient and efficient service; in this case, we haven't met that standard. I'm truly sorry, and I hope you'll give us another chance in the future.
We look forward to see you again soon.
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