Quote:
Originally Posted by Belle2Be
The first one had this strange volume issue, when I pressed the + the volume went down, until it muted about 5 times and then it would go back up, but then it would go down again when I stopped it. The second one, when I'm shopping for a book, it will just start popping up a random book screen, then I x it out, and it pops up again and again, to the point where the only way to fix it is to power down(it did this multiple times), and the one I have now freezes all.the.time, in a book or shopping. I don't do anything fancy, I have about 20 books on it, and a few magazines I downloaded for a trial. I sudoku most of the time.
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that is odd, mine hasn't done any of these things. Did you get both units from the same store? The reason why I ask is sometimes bad batches (lemons) tend to be together. or that something happened to the same batch during shipping to that particular sight.
If I were you, I would first see if they is another store near by and exchange there or I would call customer service and have them send you a new one.
Basically what should happen is BN will send you a new nook color with pre paid postage box to send back the defective unit.
this is a great device, I wouldn't let a lemon get in your way of enjoying every aspect of it.