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Old 02-25-2011, 08:24 AM   #44
foldor
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foldor began at the beginning.
 
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Join Date: Dec 2010
Device: Kobo Wi-Fi
Quote:
Originally Posted by SameerH View Post
Confirmed there is a problem with that particular book in the series. We've logged a ticket with the content operations team and I will follow up on it.

In the mean time, your ticket has been assigned to Alicia and I've left a note on it for her. If you like we can give you store credit (or a refund) until the book is fixed.
Hi Sameer,

Sorry for the long delay. I'm thrilled to hear someone actually confirm the issue. I still haven't heard back from Alicia yet, and I still can't download the book. Thanks for your help so far. I'm kind of reluctant to get a refund just yet. I really do want to read this book and I'm hoping the issue will get fixed. Is there any kind of time frame you expect until it's working again?

Thanks again,
Ryan
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