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Old 02-24-2011, 07:22 PM   #18
delphin
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Posts: 434
Karma: 346901
Join Date: Dec 2010
Device: SONY PRS-650
Quote:
Originally Posted by bugeyed View Post
Mine doesn't do any of those things. It works fine. I don't know why you don't get it replaced & start enjoying a properly working unit! You should not need a receipt to get it replaced, so why do you put up with a defective unit?

kev
It's sad to say, but these days when you nicely let the manufacture have a crack at 'repairing' your defective unit under warranty, they usually just give you someone else's problem in the form of some other guys returned and supposedly 'refurbished' unit. Often the repair or refurbishment facility just does a quick cursory check, and declairs the flaky returned unit 'NTF' (No Trouble Found) and sends it right back out.

I hate to say it, but your best bet for dealing with this, is to simply ALWAYS return defective merchandise for A FULL REFUND. Then if you haven't totally lost faith in that product, BUY A BRAND NEW UNIT OFF THE SHELF.
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