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It could be that it's "busy". It's not dead or a sleep, it's just not responding. You could try disconnecting the battery, that involves removing the back cover and screws. Or you can just let it sit for a few days and see if the battery runs down on it's own. It might be wise to do that anyways since if it is indeed this problem, you ship it back to B&N and it sits for a while until someone gets to it. In that time, the battery exhausts itself and B&N plugs it back into a charger and all is well. They see no reason for why you sent it in and more so, they see you rooted it and violated the warranty. They charge you for the replacement.
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