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Originally Posted by ATDrake
I didn't bother contesting the charges since they added up to less than a dollar and I was okay letting them have less than a buck for what I suspected were glitch freebies (unless MGQU was having some sort of Kaplan-like launch promotion) and also it would have probably eaten up more of my time than it was worth to try and get my money back.
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Yep, same batch of books. I also let them keep my 61 cents (except, they didn't get the whole amount, as my credit card blocked a bunch of the later ones and froze my account, which I found out when visiting a store later one that day). It's happened two or three times since, but (so far) I've been lucky and avoided the higher priced mixups there. It seems that every promotion they have lately, they end up with a score of complaints on their boards by others who have been mis-charged (ok, maybe not every one, but the bigger ones, with non-smashwords publishers). Kaplan has to be the worst of all, with tens and hundreds of dollars in bad charges to some people.
Quote:
Originally Posted by Blossom
The earlier suggestion of adding a gift card to your account sounds like a great idea if that would keep them from messing with the Credit Card completely. I wonder if you do add a gift card do you even need a CC on your account to order the free books?
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It stops the penny charges, but not the pre-authorizations. With a real credit card, those are not a big deal (unless your bank gets upset about $1 pre-auths, as a few are overly sensitive and will lock an account after only one such test). With a debit card, they can be annoying, especially if you run your balance down that low that you don't have enough to pay it.