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Old 02-23-2011, 06:43 PM   #43
KoboNo
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Posts: 51
Karma: 12098
Join Date: Oct 2010
Device: Kobo
Quote:
Originally Posted by SameerH View Post
Hi KoboNo,

Can you tell me your ticket #, I'll see if I can get it looked at.
Thank you for the offer but I have solved the issue on my own since. Sorry to be rude, but your time would be better spent helping the people that have contacted you and have yet to get a response or whose issues have been deleted without a resolution.

It is refreshing to see you offer help here, but in the real world customers are not expected to contact a company two or three times using various methods to get a problem solved; and the end resulting being no solution after 4-6 months. This is a recipe for failure and exactly how to lose customers.
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