Quote:
Originally Posted by vjplo
Still asking about Literati -- who does updates and online customer service? Literatireader.com mentions firmware v1.9, hasn't updated the manuals, doesn't reply via the contact form (why not remove it if it's not active) and the videos misrepresent some features. I've written a couple of good reviews but the above shortcomings generate negative comments that have to be hurting sales.
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There may be some support to be had at Kobo's web site. They do offer tech support for the readers they are affiliated with and they have Literati information in their support FAQ section. That said, I've never used Kobo support so I can't comment as to the quality of that support.