This software helped me to decide to go ahead and get the Sony. I had been planning to get the Gen3, but was reading an awful lot of complaints about technical problems with the unit. Once I found out that the Sony accepted SD (not just MemStick) and that there was an excellent 3rd party tool to use it, that helped me decide to go for it.
I'm afraid that I've added a couple minor tickets to your list regarding tags, but I wanted to make sure you knew I wasn't just complaining.
It really is an excellent tool, even if those tickets are never addressed.
Kati