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My father-in-law got one of these from HSN, after his Kindle 1 croaked. After messing with it for a day, sent it home with me to see if I could figure it out for him. This was back in December, so I don't remember all the specifics, but I couldn't update the OS, get the WiFi to work, or get any books to show up. After four hours, I was so frustrated, I was ready to break it over my knee. When I called to tell him to just send it back, he happened to be in Barnes and Noble and asked me about the NOOK color. I told him that I didn't have experience with the Color version, but the eInk ones were solid, and reviews were good. He purchased one on the spot and has been pleased ever since.
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