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Hi Tannim,
Hm the info you provided is difficult to for me to make sense. If you are able to reproduce the problem list the steps you performed to get there, that wiuld be very helpful.

Here is my best guess. The only symbols that BookCreator inserts is !b! and !i! . Are those the symbols your seeing? If so this is not an error, those taggs are used to mark italic text and bold text. However you only need to use this feature if you plan to remove all of the existing syles or formatting. The way to get rid of those tags is to select the 'Format Tag Text' menu option.

The error you are getting for missing libaries might be due to the version of word you are using. One of the key libraries BookCreator uses is regular expressions. I believe they added that library add part of office in 2003, but offered it as a plugin for 2000. BookCreator's minimum requirement is word 2003. This is primarily because I do not have word 2000 to test, nor I have not had anybody report sucess or failure with word 2000.