Quote:
Originally Posted by AnemicOak
Don't hold your breath. I've been dealing with them since September to no avail. I see that they've gone ahead and closed my ticket even though nothing's been done. I replied to Joanna's post about this on TeleRead and Michael Tamblyn emailed a few weeks ago me saying he'd look into it, but I've heard nothing.
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Hi there,
Your ticket should not have been closed without resolution. If you don't mind sharing your ticket # with me, I'll ping Michael and get an update for you.