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Meerkatgmail · 02-21-2011, 03:24 PM

Good afternoon!
I just bought my Libre Color yesterday and already have had some fun with it.
My husband suggested that I update the firmware, and had exactly the same result as Grandma - the Libre is dead!

We've tried to contact the Help desk, via chat, email and phone, without any luck, what with a holiday in both Ontario and the USA, we are out of luck.

Does anybody perhaps have the file of the firmware GI 7.2.0 that I could try to re-install instead of the v.1.15 that I found on the Aluratek website?

Please? It could be uploaded on 4Shared or anywhere rather than sending by email if you are concerned about security. I just want my reader back!

Thanks for any help or advice. We are checking forums and Google to see if we can find help. We can also not find the reset button on the back of the reader, unless we are totally blind!

Meerkat

02-21-2011, 03:24 PM	#20
Meerkatgmail Junior Member Posts: 6 Karma: 10 Join Date: Feb 2011 Location: Near Toronto, Ontario Device: Aluratek Libre Color	Good afternoon! I just bought my Libre Color yesterday and already have had some fun with it. My husband suggested that I update the firmware, and had exactly the same result as Grandma - the Libre is dead! We've tried to contact the Help desk, via chat, email and phone, without any luck, what with a holiday in both Ontario and the USA, we are out of luck. Does anybody perhaps have the file of the firmware GI 7.2.0 that I could try to re-install instead of the v.1.15 that I found on the Aluratek website? Please? It could be uploaded on 4Shared or anywhere rather than sending by email if you are concerned about security. I just want my reader back! Thanks for any help or advice. We are checking forums and Google to see if we can find help. We can also not find the reset button on the back of the reader, unless we are totally blind! Meerkat