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In a strict legal since I can understand what they have to do under the law to protect both creditors and investors. But such treatment of customers gives me little hope that you guys in AU can have much hope of those companies returning to full business. I certainly would never shop there again.
I work for a Fortune 500 company and I see such disregard for the customers wants and needs all too often. Service and satisfaction are totally subservient to an overly simplistic accountants idea of the perfectly run company. But success depends not only on the bottom line but also on the perception of your integrity.
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