Thread: Syncing with Borders desktop re-opens already read books
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Old 02-19-2011, 05:54 PM   #1
bluesgirl1976
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Posts: 14
Karma: 12972
Join Date: Feb 2011
Location: Maryland
Device: kobo touch/Kobo wi-fi
Syncing with Borders desktop re-opens already read books
I am a new Kobo owner and new to this Forum (or any forum for that matter). I love my new Kobo but now that I have 10 purchased books everytime I sync through the Borders desktop it reopens books I have already read and just picks random percentage read or marks read books as unread entirely???? I know that I can scroll to the last page and it then marks it as read again but I read approx 3-5 books a week so this will be hugely inconvenient. I called Kobo service 3 times today! What a joke! They had me do a reset which is a major pain b/c I had to reset all of my info. Then when they advised I should sync to get my purchased books back onto Kobo ALL WERE MARKED AS unread!!!! (except the two that kept showing up as partially read with everyother sync). They then told me a "tier two" csr would contact me via email. So they left me with a bigger mess and I doubt I will hear back from anyone based on what I have since read regarding their customer service. A previos thread I read said to just purchase through wireless which is probably what I will have to do but with out a true keyboard what a pain! Any other suggestions?
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