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IMHO, 1-star is a bit excessive for that single gripe, but to put it on par with process-related gripes like shipping or price is just silly.
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Agreed. I didn't mean to suggest that a lack of updates wouldn't be a valid review point. I should have worded it differently. I was merely trying to point out the trend or mindset that "any gripe whatsoever" automatically warrants a one-star review. THAT is where the silliness and pettiness lies. Surely the lack of updates hasn't rendered this device utterly useless to a potential buyer like the lowest possible score would suggest?!