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Old 02-18-2011, 07:07 AM   #148
MichelRenaud
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MichelRenaud began at the beginning.
 
Posts: 53
Karma: 10
Join Date: Feb 2011
Location: Ottawa, Canada
Device: Kindle DXG
Quote:
Originally Posted by warlock07 View Post
After the 1 star review, they tried to contact me on phone. I couldn't receive the call, but later they sent me a mail asking me to call back. Does this usually happen?
I've seen people mentioning they had been contacted when I was reading some negative reviews before I bought my DXG. Oftentimes it had to do with a defective device. Amazon wanted to contact them to offer a replacement, stuff like that.

I haven't seen your review, but I hope your 1-star review isn't solely based on the firmware issue. It's not like the device doesn't do what it's supposed to do.
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