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I had a discussion with Amazon today about returning my damaged unit. I was sent an email within an hour informing me that they were processing a refund & also charging my account with the statement that both will appear within 2-3 days. Apparently as I am in Australia they needed to recharge me then do a refund.
I then received an email notifying me that the refund had been processed with the statement "Refunds typically complete within 10 business days and appear as a credit on your statement". So i'm guessing 2-10 days.
I need to post my damaged unit and send them an invoice for the postage cost. I wasn't given a reimbursement timeframe however in the original email it does state that if I have any additional inport charges to fax them to Amazon and they will reply within 3-5 business days.
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