MobileRead Forums - View Single Post - Can't install Calibre on my brand new system, need help

NASCARaddicted · 02-17-2011, 10:38 PM

Hello. I need help, because I can't install Calibre on my new computer.

2 days ago, I got a new computer, with Windows 7, 64-bit installed on it. I wanted to install the latest (7.45) Version of Calibre, but I didn't get far.

Right at the beginning, I accept the terms in License Agreement. Then I press install and right after that, it gives me an error message:

"The system cannot open the device or file specified" (but the error message is in german, like my Windows 7 language)

If I click on "Retry" nothing changes. When I click on "cancel" it says (this time in english)
"The installed has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755."

After that, Calibre tells me the install Wizard ended prematurely

What could this be? Is there something missing on my system, that I haven't installed yet? I did a google search and I saw a website from Microsoft, where they talked about the same error code caused by NET Framework. I wasn't sure if it is in my system, so I installed it, but this didn't change a thing.

I also restarted my computer multiple times, and redownloaded the install package. I also tried an earlier version (7.44) with the exact same result.

On my old Win XP computer, I had 7.44 installed and at least I managed to turn that into a portable version (I prefer portable apps anyway), thanks to this board. So for now I have at least a Calibre to use, but as long as newer Versions don't become portable, I can't use them right now.

I hope someone can help me.

02-17-2011, 10:38 PM	#1
NASCARaddicted Addict Posts: 340 Karma: 43106 Join Date: Apr 2009 Location: Germany Device: BeBook One, Pocketbook Touch, Pocketbook Touch HD	Can't install Calibre on my brand new system, need help Hello. I need help, because I can't install Calibre on my new computer. 2 days ago, I got a new computer, with Windows 7, 64-bit installed on it. I wanted to install the latest (7.45) Version of Calibre, but I didn't get far. Right at the beginning, I accept the terms in License Agreement. Then I press install and right after that, it gives me an error message: "The system cannot open the device or file specified" (but the error message is in german, like my Windows 7 language) If I click on "Retry" nothing changes. When I click on "cancel" it says (this time in english) "The installed has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755." After that, Calibre tells me the install Wizard ended prematurely What could this be? Is there something missing on my system, that I haven't installed yet? I did a google search and I saw a website from Microsoft, where they talked about the same error code caused by NET Framework. I wasn't sure if it is in my system, so I installed it, but this didn't change a thing. I also restarted my computer multiple times, and redownloaded the install package. I also tried an earlier version (7.44) with the exact same result. On my old Win XP computer, I had 7.44 installed and at least I managed to turn that into a portable version (I prefer portable apps anyway), thanks to this board. So for now I have at least a Calibre to use, but as long as newer Versions don't become portable, I can't use them right now. I hope someone can help me.