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Old 02-17-2011, 06:46 PM   #5
ficbot
Wizard
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"I don't accept phone solicitations" and then hang up. Seriously, if you try and play games with them, you are only HELPING them. I used to work in telemarketing in university, and our success rate was calculated using a statistic called conversion rate, which was the ratio of people talked to versus how many buy. If you talk to less people, the number is higher and it ups your stats. Now, granted, if you have a ton of really long calls and no sales that can be a problem, but it you are bored (which is likely!) and want a good story to tell in the break room, you totally dig the occasional caller who plays games. All you are doing is HELPING the telemarketer!
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