Thread: Cybook problems
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Old 01-16-2008, 06:13 PM   #44
delphidb96
Wizard
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by solodoc View Post
aaaah ......finally..................I have a response from Bookeen after I wrote to them "4" times........the final time in french explaining how unhappy I was
.............
They acknowledge that it is defective though they didn't explain what..............and that I would be getting a replacement hopefully by the end of the month...........

They are slooooow.......but I hope they get their act together.............and have a faster response time .....I don't expect any improvement in turnaround/repairs as they take time...but they sure need to improve their communication
Wow! You GOT a response! And to think I'm still waiting for them to acknowledge my Cybook's existence...

Derek
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