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aaaah ......finally..................I have a response from Bookeen after I wrote to them "4" times........the final time in french explaining how unhappy I was
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They acknowledge that it is defective though they didn't explain what..............and that I would be getting a replacement hopefully by the end of the month...........
They are slooooow.......but I hope they get their act together.............and have a faster response time .....I don't expect any improvement in turnaround/repairs as they take time...but they sure need to improve their communication
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