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I don't know about other countries, but I'm in the US, and Amazon shipped me a replacement for free, e-mailed me a prepaid return shipping label, and took down my credit card info as collateral so that in case I did not return the damaged Kindle within 30 days, they would charge me, but not before.
Which is to say... no cost to me, whatsoever. No reimbursement because there was no initial charge.
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