Quote:
Originally Posted by bjones6416
I'm irritated tonight because I waited all afternoon for a call back from a doctor about some test results. When I called THEM this morning, the results were there but the doctor hadn't looked at it yet, so she (the nurse) couldn't discuss it with me. She assured me somebody would call me back in the late afternoon. Nope. Nobody did. Last Monday night this same doctor called me fairly late, about 8 p.m., so I thought maybe she would do that again. Well, it's almost midnight so I think I can safely say she's not going to call tonight. It's not an emergency or anything, but I'm a little anxious about it and they knew that. So why didn't anybody call?  |
My HMO (Kaiser) posts lab results on line in my private area for most tests, if they're not there it's because there are some tests that need and explanation from my Primary Care Physician, or ordering specialist.
That being said, I’m reminded of a CT scan I had some years ago at an Army hospital to investigate a urinary tract problem. The Urologist called me up at suppertime, and said the Radiologist saw a 2 cm mass on my kidney, and that they would have to remove the kidney. Imagine getting a phone call at suppertime saying they were going to hack out my kidney!
I went down to the hospital, and saw the Urologist, and he ordered an ultrasound scan which turned out negative. No mass! Nadda! Perfectly healthy kidney! The Urologist said, "Oh, they must have seen a bowel loop." I was so pissed at the insensitivity of that Urologist that I never set foot in that Army hospital again.
Today I have Kaiser, and I can’t imagine my PCP treating her patients like that.