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rozie123 · 01-16-2008, 11:34 AM

Well, I was on the phone with Sony Style for a good part of yesterday afternoon and evening. In fact, I DID NOT have the product replacement plan. According to Sony, the product replacement plan is not available for the Reader. Anyway, I wound up cancelling the 4 year Service Plan (which DID NOT include accidental damage) and purchased a 2 year service plan with accidental damage.

Thanks for the posts which alerted me to the cost discrepancy that prompted me to call Sony!

01-16-2008, 11:34 AM	#19
rozie123 Enthusiast Posts: 32 Karma: 10 Join Date: Dec 2007 Device: Sony PRS505	Well, I was on the phone with Sony Style for a good part of yesterday afternoon and evening. In fact, I DID NOT have the product replacement plan. According to Sony, the product replacement plan is not available for the Reader. Anyway, I wound up cancelling the 4 year Service Plan (which DID NOT include accidental damage) and purchased a 2 year service plan with accidental damage. Thanks for the posts which alerted me to the cost discrepancy that prompted me to call Sony!