Quote:
Originally Posted by Keryl Raist
And, I may be wrong about this, but I think you can also return ebooks.
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Amazon is one of the few (possibly only?) that offer refunds, and that primarily exists for accidental purchases, but they are good about processing them for any reason - up to a point. Too many refunds "just because" can get your account suspended, from what I hear.
The majority of ebook retailers do not offer refunds. There are some people who have posted here who received the wrong ebook and still had to fight to get a refund or replacement. Most of them have a no refund policy in their TOS or purchase agreement. Even Amazon technically has a no-refund policy for digital content purchased from their website, but at least they are willing to work with the customer most of the time when there is a problem.