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When mine froze and I recovered it by persistence, as soon as the USB was able to connect (I think it was when the book pile showed up), I did a chkdsk and a firmware reload and it seemed to fix it. (CHKDSK: right click device in My Computer, Properties- Tools Tab, Error check-checking top box only).
What's weird about all this is that when the unit freezes, the ONLY thing that works is auto-shutoff- and the unit needs TIME to recover, even if the status light looks like it is not doing anything at all. I'm setting mine to 30 min (Max) just to be safe since I shut it off manually anyway.
I am happy to see we have consensus on what this thing is doing. I do not believe it is a hardware issue. The reset button, or a reset/other key combination should be configured to do a lower level reset- even if it results in having to reload the firmware. Beats sending it back, and Ectaco would save money. But I posted some of this on Ectaco's forum, and Jerry from Ectaco came back with a statistic on how few of these come back for warranty service, so I guess they are happy with things the way they are- they certainly do not hedge when you need to return one.
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