Quote:
Originally Posted by ChrisR1970
I understand your frustration, but its not just Amazon and Kindle; this type of practice is very common in the technology industry. I few years ago I bought a Sony PRS-505 when it was still current- $299. Sony released one firmware update to address some operational issues and then all but abandoned the product. I have since watched the other Sony products and I have noticed the same pattern. Sony will come out with a new device, discontinue it after about 18 months and all but stop support on the old devices. Its very frustrating. When I call customer service they spend more time trying to sell me a new one than asking me what my problem is.
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I'm far from an Amazon 'fanboy' but the Kindle DX Graphite is the state of the art e-book reader hardware for PDF reading.
As I'm a programmer myself I think it's justified to abandon an older device after a few years. It "should" get updates later on and it "should" get supported but think about the profit margin of these products. They didn't spend a huge pile of money for 'lifelong' updates.
If you get lucky the open source community will adjust an alternative firmware and you're fine.
An be realistic, do you really think a device that costs 379 USD will be supported for dozen of years?
You could add life long support but then you would have to pay 800 USD or more. So get reasonable - the technological and 'capitalistic' progress don't stop that easy.