MobileRead Forums - View Single Post - Be careful! After upgrade, Adobe Digital Editions authorizations fail

jlg432 · 02-10-2011, 11:35 AM

I just had my ADE count reset and what I was told is I can authorize 6 PC's for ADE install and 6 devices (mobile) for a total of 12. As for setting up a new account. I don't know what they use to correlate the accounts but I opened two other accounts with different name variance and different emails but they were still brought in under the control of the same main account hence the request for reset via CS.

It's too bad that the end user cannot manage his quota via their (Adobe's) web site. I don't mean access to the encryption key or method but the actual count and which devices are active. Just like Amazon does with their Kindle products be it physical device or logical.

John

02-10-2011, 11:35 AM	#17
jlg432 Addict Posts: 237 Karma: 15786 Join Date: Apr 2010 Device: jetBook, ALP, Pandigital 7"Color(Black+ White), Kyros MID7015a	I just had my ADE count reset and what I was told is I can authorize 6 PC's for ADE install and 6 devices (mobile) for a total of 12. As for setting up a new account. I don't know what they use to correlate the accounts but I opened two other accounts with different name variance and different emails but they were still brought in under the control of the same main account hence the request for reset via CS. It's too bad that the end user cannot manage his quota via their (Adobe's) web site. I don't mean access to the encryption key or method but the actual count and which devices are active. Just like Amazon does with their Kindle products be it physical device or logical. John Last edited by jlg432; 02-10-2011 at 11:39 AM.