Quote:
Originally Posted by JSWolf
I wonder then if Bookeen then has used up their reserve of service units.
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Could be.
What bothers me, and it REALLY bothers me, is that I *know*, because I tracked it through FedEx, that Bookeen got my broken Cybook on Wednesday of last week. Yet I've not heard ONE SINGLE WORD from them. Now part of it may be they're swamped, I can understand that. But my repair/replacement is 'special'. I'm supposed to be getting the very FIRST of the NAEB edition packages as it would be helpful to be able to show exactly what difference there is between a NAEB 'special' package and a Bookeen 'deluxe' package.
So you'd think that they'd at least keep me apprised on the status of this replacement.
I'm still fungi-ing.
