Quote:
Originally Posted by JSWolf
Do they hold back some units or do they send them out? That is a tough question. Either way, you won't be making all customers happy.
|
It's pretty much standard business practice to reserve a small percentage of units for the service department. And such behavior has been common for decades at the very least. So any customer who'd be surprised and disappointed is, in my opinion, somewhat naive.
Even NAEB plans to build a small stockpile of units to hold in reserve for service problems.
Derek