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CiaraG · 01-14-2008, 06:53 AM

Hello,

As of yesterday I have been having problems with my Cybook Gen3 and have emailed Bookeen about them but I was wondering if any one else had experienced anything similar.

The first problem is that the Cybook is no longer retaining any of my user settings - font size choice, filter, file format showing, auto power off etc. Every time I turn the Cybook on I now have to reset everything. And with the font size, I have to set this with each book I open. No settings are being retained.

This problem only occurred yesterday. I thought it was because I had created author sub-folders within the Ebook folder. I did this in order to sort by file path (which then groups the books by author). This morning I put all books back in the Ebook folder directly and removed the sub - folders. This has made no difference to the problem in retaining the settings. It has also resulted in the disappearance of approximately 18 books. Some of their .tb2 extensions are there but the book file itself is missing. They are not in the Trash folder.

Lastly, I am now unable to transfer any books to the Cybook. The message which appears during the transfer is:

The Finder cannot complete the operation because some data in "Cybook UserGuide_1_0.prc" could not be read or written (Error Code -36).

This message has appeared from the beginning when I first used the Cybook, but only with a small number of pdf files. I had assumed it was a problem with the file I was trying to transfer, but this is now happening with every book - both pdf and prc.

Has anyone had any of these problems?

CiaraG.

01-14-2008, 06:53 AM	#1
CiaraG Enthusiast Posts: 27 Karma: 10 Join Date: Jan 2008 Device: Cybook Gen3	Having a number of problems with Cybook! Hello, As of yesterday I have been having problems with my Cybook Gen3 and have emailed Bookeen about them but I was wondering if any one else had experienced anything similar. The first problem is that the Cybook is no longer retaining any of my user settings - font size choice, filter, file format showing, auto power off etc. Every time I turn the Cybook on I now have to reset everything. And with the font size, I have to set this with each book I open. No settings are being retained. This problem only occurred yesterday. I thought it was because I had created author sub-folders within the Ebook folder. I did this in order to sort by file path (which then groups the books by author). This morning I put all books back in the Ebook folder directly and removed the sub - folders. This has made no difference to the problem in retaining the settings. It has also resulted in the disappearance of approximately 18 books. Some of their .tb2 extensions are there but the book file itself is missing. They are not in the Trash folder. Lastly, I am now unable to transfer any books to the Cybook. The message which appears during the transfer is: The Finder cannot complete the operation because some data in "Cybook UserGuide_1_0.prc" could not be read or written (Error Code -36). This message has appeared from the beginning when I first used the Cybook, but only with a small number of pdf files. I had assumed it was a problem with the file I was trying to transfer, but this is now happening with every book - both pdf and prc. Has anyone had any of these problems? CiaraG.